| Shipping | Toll Free 1-800-691-8676 |
General Shipping Information
- Orders placed Monday - Friday before 12pm PST will ship the same day.
- Orders placed after 12pm PST will be shipped the next business day.
- Business days are Monday to Friday
- Shipping rates are for orders up to 5 pounds only and apply to Canada
To Canada we ship by Greyhound or Canada Post...
BC, Alberta, Saskatchewan
- Cdn$10.00 for Greyhound Station to Station or Canada Post Expedited Parcel
- Cdn$15.00 for Greyhound Door to Door or Canada Post XpressPost
- BC orders will be charged an additional 7.5% sales tax.
Other regular delivery areas in Canada
- Cdn$15.00 for Canada Post Expedited Parcel
- Cdn$20.00 for Canada Post XpressPost
- All Canadian orders will be charged an additional 7% GST.
We currently do not ship to the United States
| Warranties, Returns & Exchanges | Toll Free 1-800-691-8676 |
All metal & composite bats have a 1-year warranty with the manufacturer. Have your Prostock receipt handy when calling the 800 number (listed on the product package) with questions.
Products can be returned within 30 days of the purchase date. The item(s) must be unused and still in the original packaging. Refunds will be minus the shipping charges and a 5% bank fee of the total costs. Call Prostock first to set up the return.
Exchanges can be made within 30 days of the purchase date. The item(s) must be unused and in the original packaging. The customer is responsible for the shipping in both directions. Call Prostock first to set up the exchange.
Prostock Athletic Supply Ltd.
4482 Juneau Street,
Burnaby, BC Canada V5C 4C8
Phone: (604) 291-8676 * Toll Free: 1-800-691-8676
Fax: (604) 291-2398 * Toll Free: 1-800-691-2398
Prostock Langley
#410 6325 204th
Langley BC Canada V2Y 3B3
Phone: (604) 514-9855
Fax: (604) 514-9851
Hours of Operation:
Retail Store Hours: Monday-Friday 9:00 am to 5:00 pm Saturday 9:00 am to 4:00 pm
Corporate and Team Sales Hours: Monday-Friday 8:30 am to 5:00 pm Saturday 9:00 am to 4:00 pm
